I took my car in for skeeters to do some work on my brakes 2/25/15, unfortunately when they placed my tires back on two of the lug nuts crossed threaded. Unknowingly to my knowledge for the last few months I went on with it like so. Yesterday morning I went to replace a tire at discount tire an they told me of this issue, explaining what had happen to cause this issues. I revisited skeeters this afternoon to express my concerns about this issue. I was meet with utmost care to find a solution, not a run around about how it wasn't their fault. The service manager Clint crouch was excellent in handling the issue I had from my past visit. He asked when I would like to bring the vehicle in for repair, I said today if possible. Within 3 hours it was fixed, on top of that he replaced my wheel locks at no charge. I happy to know that quality customer service in Auto care industry is still in my local community.