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Greater Houston Auto Repair

(281) 469-1152
Mon - Fri: 7:00 AM - 6:00 PM
5

5

I was helped by Casey and his wonderful and knowledgeable team. My car wasn't blowing out cool air, so I took it straight to them after reading the reviews here. He was straightforward, courteous, informative, and a pleasure to work with - always keeping me updated as he encountered things. I'll definitely come back again the next time my car has a problem! Their team is truly one of the best!

Tony,Thank you for your kind words. We appreciate the trust you placed in us. We'll be sure to let Casey know what a great job he did!

- Skeeter's Auto Service, Ltd
5

First time to use Skeeters. Had the cooling fan motor replaced. Very professional and great communication. Parts were back ordered and Skeeters kept me informed about the status and expected completion time. Service was completed on time as promised. The service rep was competent and knowledgable. I never felt pressured to go with their recommendations.

Mr. Nesmith, We appreciate you taking the time to review us. I will be sure to give Todd the compliments that he deserves!

- Skeeter's Auto Service, Ltd
5

Hands down, the most reputable repair place in the area! Casey, Terry and everyone take great care of you, give you as many alternatives and options for your repair as you need and are HONEST!At my last visit, my car's brakes were squealing. They had looked at it before but couldn't replicate the squeal. This time they could and fixed the problem. When I went to pay, I realized that they didn't charge me for the adjustment they made in the brakes so I had the office person check. They said the no charge was correct! THAT'S why I love Skeeter's!

John,Thank you for taking the time to review us. We are so glad we could get you back on the road with peace of mind!

- Skeeter's Auto Service, Ltd
5

Hands down, the absolute best automotive service I've ever received! Everyone was so helpful and honest every single time I've been. Modesto is always willing to take you anywhere, no matter how far, while your car is being serviced and then comes back to get you when it's ready. The prices are fair, the staff is friendly and considerate. They understand what you are going through and explain everything thoroughly if you care to know what is going on with your vehicle. Quotes given for work are consistently spot on and if there is anything else that pops up then you are notified immediately, I honestly love this place! I feel safe and secure taking my business to them and it's hard to find an honest person these days, let alone an entire business full of hard working, honest and truly compassionate people. Thank you for having the best team from Service Manager to technician, owner to cashier, I absolutely appreciate the efforts you've put in to making your business the only place I go with my automotive needs!

Samantha, All of the aspects that you mentioned are the exact aspects that we strive to perfect every single day. We are happy to hear that our team provided you with great customer service. I will be sure to share your review with our team; they love to know that our customers appreciate them! Thank you for placing your trust in us and for taking the time to review us online.

- Skeeter's Auto Service, Ltd
5

Hands down, the absolute best automotive service I've ever received! Everyone was so helpful and honest every single time I've been. Modesto is always willing to take you anywhere, no matter how far, while your car is being serviced and then comes back to get you when it's ready. The prices are fair, the staff is friendly and considerate. They understand what you are going through and explain everything thoroughly if you care to know what is going on with your vehicle. Quotes given for work are consistently spot on and if there is anything else that pops up then you are notified immediately,I honestly love this place! I feel safe and secure taking my business to them and it's hard to find an honest person these days, let alone an entire business full of hard working, honest and truly compassionate people. Thank you for having the best team from Service Manager to technician, owner to cashier, I absolutely appreciate the efforts you've put in to making your business the only place I go with my automotive needs!

5

I started servicing my vehicles at Skeeter's in March 1999. My last service was completed there two days ago on 7/23/15. Over the years I have had some work done at the dealership because of where I was working at the time. I would have preferred to take the vehicle to Skeeter's but my work schedule would not allow me to. As soon as I was able I resumed using Skeeter's services exclusively. Their service advisers are professional, friendly, thorough and competent. Are they perfect? No. Do they treat you as an valued customer? Yes. If there is a problem do they accept responsibility for their involvement? Yes. Do they pass the buck? Not in my experience. Is Skeeter's the cheapest option? No. Do they provide a good value? I think so or I would not keep coming back. Am I a personal friend of the owner or any of the employees? No. Was I asked to write a review? No. Hopefully this review will help you decide if you would like to try Skeeter's as your auto service center. Best Regards. Paul

Thank you, Paul. We appreciate you taking the time to review us. We are so glad to have you back!

- Skeeter's Auto Service, Ltd
5

I took my car in for skeeters to do some work on my brakes 2/25/15, unfortunately when they placed my tires back on two of the lug nuts crossed threaded. Unknowingly to my knowledge for the last few months I went on with it like so. Yesterday morning I went to replace a tire at discount tire an they told me of this issue, explaining what had happen to cause this issues. I revisited skeeters this afternoon to express my concerns about this issue. I was meet with utmost care to find a solution, not a run around about how it wasn't their fault. The service manager Clint crouch was excellent in handling the issue I had from my past visit. He asked when I would like to bring the vehicle in for repair, I said today if possible. Within 3 hours it was fixed, on top of that he replaced my wheel locks at no charge. I happy to know that quality customer service in Auto care industry is still in my local community.

Russell,Thank you for taking the time to share your experience. We are grateful for the opportunity to make it right! I will be sure to inform Clint of your gratitude. We thank you for the trust you have placed in us, and hope that we can continue to earn your trust. Have a great afternoon, Jessica

- Skeeter's Auto Service, Ltd
5

Best auto repair shop in town! Period! Nobody else comes close.

Thank you, Keith! We appreciate your business and your review. Your post made our day!

- Skeeter's Auto Service, Ltd
5

I took my VW Jetta to Skeeters to fix an oil leak. I picked up my car and after I got it home I discovered that it was still leaking oil so I contacted Skeeters again. Due to some miscommunication I still wasn't happy so Skeeter arranged for an independent person to look into the matter and because I was busy, they even arranged for my car to be collected, inspected and then delivered back to me. The end result was that my oil leak has now been fixed and I found that the customer service at Skeeters was outstanding. Even though the leak was not fixed first time, these things happen and I found that Skeeters went way beyond what I expected to ensure that I experienced excellent service. Not being a very forgiving person when I receive poor service, I have to say that at first my impression of Skeeters was not good, however they admitted that a mistake was made and went above and beyond to ensure that I was happy. My wife was also impressed (and that's not something I can say very often!) and she told me that she would not hesitate to take her car to Skeeters in the future. We found Skeeters to genuinely care about their customers and today that is an extremely rare quality to find in the service industry.

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